Centre State Computer Maintenance Mission Statement

Action without Vision is random activity.
Vision without Action is dreaming.
Vision and Action together will produce results.

We will:
· Remain aggressive in anticipating customer needs
· Achieve industry leadership in customer service for our area
· Continue providing the best technical support,
· Train and develop the best staff in the industry for our area
· Strengthen the “CSCM Family” culture by promoting two-way open communications, teamwork and personal development,
· Provide all employees with incentives to maximise personal performance,
· Project and promote the company’s image,
· Instigate Quality Assurance and Safety programs,
· Minimise operating expenditure through group economies, best practice and the effective use of technology,
· Act at all times with the highest standards of integrity,
· Develop long term relationships with only quality suppliers.

In order to:
· Achieve the highest level of customer satisfaction and loyalty,
· Provide job security and best of industry rewards (for our area) for each of our employees,
· Build a company to which employees are proud to belong,
· Generate growing shareholder returns which encourage reinvestment and further development of Centre State Computer Maintenance.